Our jkt privacy introduction

Our jkt Platform Privacy Notice

This page describes what we collect when you use jkt and how we keep that data protected. We explain how account information flows through our systems, where your data sits, who can access it, and what rights you hold over your own records.

We at jkt collect personal information to verify your identity, confirm payment methods, process deposits and withdrawals, comply with financial regulations, and provide customer support. Our collection includes email address, phone number, government identity details for KYC verification, payment account information, and activity logs. We do not sell your data to advertisers or third-party marketers unrelated to your account service.

Our servers may sit outside your jurisdiction, but we undertake standard data protection practices: encryption during transmission, access controls for staff, and regular security reviews. We also commit to respecting your rights to review your data, request corrections, and understand how your information is used.

Our jkt data collection and use

When you register a jkt account, we collect your name, email, phone number, and date of birth. We use email for login recovery, password reset, deposit confirmations, and withdrawal notifications. We use phone number for two-factor authentication if you enable it, and for support contact if account issues arise. We keep this information linked to your account for the lifetime of your jkt service and a reasonable period thereafter for regulatory compliance.

For KYC verification, we ask for government-issued identification and sometimes a proof of address. We use this data to confirm you are genuine, that your name matches your payment account, and that your age meets our service requirements. We do not store KYC documents longer than necessary for verification and regulatory record. We also collect payment method details—your DANA account, e-wallet wallet, mobile banking details, local payment data, online payment registration, e-wallet identifier, or mobile banking, local payment, online payment, and e-wallet account information—to process deposits and withdrawals.

Our jkt activity and log data

We log your activity on our jkt platform to detect fraud, resolve disputes, and improve service. Our logs include login times, deposit and withdrawal requests, game activity, IP addresses, and device identifiers. We use this data internally to identify unauthorized access attempts, confirm withdrawal destinations match payment records, and investigate complaints. We keep activity logs for a set retention period, then delete them unless regulatory requirements ask us to keep longer records.

We also track push notifications, account preference settings, and language choices so your jkt experience stays consistent across sessions. If you disable notifications, we store that preference so we do not send unwanted alerts. Our Android app and iOS browser both respect notification settings managed inside your account area.

Our jkt third-party processors

We use payment processors to move money between your mobile banking wallet, bank account, or e-wallet and our jkt platform. These partners handle payment confirmation, KYC cross-checks, and fraud prevention. We share only the information they need: your name, account identifier, and transaction amount. We do not allow them to use your data for their own marketing.

We also work with email providers to send password reset links and withdrawal confirmations. These partners act under data-processing agreements and do not retain your email beyond the purpose of delivery. We may also use support ticketing systems where our team can view account issues you report; these systems are protected by access controls and encryption.

Our jkt rights and requests

You have the right to request a copy of all personal data we hold about you. We provide this in a portable, readable format. You also have the right to request corrections if you believe our records are inaccurate—for example, if your phone number changed or your registered address is outdated. We process correction requests within a reasonable timeframe and update your jkt account accordingly.

You may request deletion of your account and associated data, subject to regulatory requirements. We delete most personal information when you close your account, but we may retain transaction records for financial compliance and dispute resolution. If you were active during periods like Idul Fitri, Idul Adha, or Imlek when payment volumes peak, we retain relevant logs to confirm withdrawals and deposits proceeded correctly.

Our jkt geographic and legal context

Our jkt platform operates in supported jurisdictions only. Our services are not offered in locations where online wagering is prohibited. If you access our platform from a jurisdiction where it becomes illegal, we may restrict your account and process any remaining balance as a withdrawal. We keep our geographic data and service-restriction notices updated to reflect changing laws.

Our data privacy practices follow applicable regulations in our operating jurisdictions. We undertake to protect your information with industry-standard security—encryption, access controls, and regular security reviews. We do not guarantee absolute protection against all breaches, but we maintain reasonable safeguards and respond quickly to suspected incidents.

Our jkt contact and requests

If you have questions about how we handle your data, want to request a data copy, or suspect unauthorized access, contact our support team through your jkt account. We respond to privacy requests within a timeframe set by applicable regulation. We also invite you to review our termswhich outline account policies and dispute handling.

We may update this privacy notice to reflect changes in our service, law, or best practice. We notify users of material changes via email or account notifications. Continued use of jkt after such notice means you accept the updated privacy terms. We encourage you to check this page periodically so you stay aware of how your data is handled.